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Better Benchmarking
Benchmarking is not all its cracked up to be according to an excellent 2006 Harvard Business Review article by Jeffrey Pfeffer and Robert Sutton. Benchmarking is one of the most common analytical tools...
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Leveraging Your Core Competencies: Know Thyself…
…was inscribed at the temple of Apollo at Delphi. The ancient Greeks could teach the modern corporation a thing or two about running an enterprise. In the context of business strategy, knowing...
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Will Toyota’s Stumble Trigger a GM and Ford Comeback?
The planets GM and Ford may be perfectly aligned for a startling comeback. Toyota, long considered best in class for quality and manufacturing, is staggering from major product recalls of 8 million...
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Toyota’s Quality Troubles: Blame it on Complexity
Toyota’s recent quality problems and clumsy attempts at managing them stand as one of the most notable corporate stories of the past year. The Company has faced a barrage of criticism over everything...
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Overcoming Management Denial
As a strategy consultant, I come across management denial all the time. Management denial is the inability of an organization to acknowledge a major problem or shift strategic direction despite clear...
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